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General Terms and conditions

Last updated: 2018-08-13

This agreement is a binding contract between you and FindersCrowd AB ("FindersCrowd"), with organization number 559152-2692, and it applies to your use of the FindersCrowd platform/service/app, called "Platform". By registering for the Platform, you must read, agree with and accept all of the terms and conditions contained in this agreement (including the statement updates).

This agreement, together with other legal terms and legally required disclosures relating to your use of the Platform will be provided to you, at all times on FindersCrowd's website finderscrowd.com.

This agreement is provided to you in English only. You agree that any use by you of the Platform shall constitute your acceptance of the agreement and we recommend that you save or print-off a copy of this agreement (including all policies) for your records.

You are solely responsible for understanding and complying with any and all laws, rules and regulations of your specific jurisdiction that may be applicable to you in connection with your use of the Platform, including but not limited to, those related to regulated activity, licensed activity, export or import activity, taxes or foreign currency transactions.


Finder – is a person using the Platform to earn money by solving a Company’s published assignments.

Company - is a legal entity using the Platform to pay rewards to Finders that solves a published assignment.

1. Our Relationship with You

1.1 Using the Platform

To access and use the Platform you need to sign up for an user account by providing all required information. If you represent a Company and wish to use the Platform we require that you, and all other users from your organization, sign up for user accounts by using your corporate email addresses. You agree to: a) provide true, accurate, current and complete information about yourself as prompted by the sign up process; and b) maintain and promptly update the information provided during sign up to keep it true, accurate, current, and complete. If you provide any information that is untrue, inaccurate, outdated, or incomplete, or if we have reasonable grounds to suspect that such information is untrue, inaccurate, outdated, or incomplete, we may terminate your user account and refuse current or future use of any or all of the Platform. You must be a human to create an account. If you represent a Company you must be authorized to do company transactions. Accounts registered by "bots" or other automated methods are not permitted.

1.2 User Account Security

You are responsible for keeping your account secure while using the Platform. You are responsible for all content posted and activity that occurs under your account (even when content is posted by others who have accounts connected to your account).You are responsible for maintaining the security of your account and password. FindersCrowd will not be liable for any loss or damage from your failure to comply with the security obligation.

1.3 Age and labour laws

You need to fulfill the local registered labor laws and have the minimum age of 18 years. Without limiting the foregoing, you must be of legal working age in your jurisdiction.

1.4. Miscellaneous

You may not: act dishonestly or unprofessionally, create false identity on the Platform, create an account for anyone other than yourself (a real person, representing a Company or a Finder), use or attempt to use another's account, send spam to others, scrape or copy profiles and information of others through any means (including crawlers, browser plugins and add-ons, and any other technology or manual work), act in an unlawful, abusive, obscene, discriminatory or otherwise inappropriate manner, disclose information that you do not have the right to disclose (such as confidential information of others (including your employer)), violate intellectual property rights of others, including, but not limited to, patents, trademarks, trade secrets, copyrights or other proprietary rights, use Platform invitations to send messages to people who don't know you or who are unlikely to recognize you as a known contact, post any unsolicited or unauthorized advertising, "junk mail," "spam," "chain letters", send messages to distribution lists, newsgroup aliases, or group aliases, post anything that contains software viruses, worms, or any other harmful code, manipulate identifiers in order to disguise the origin of any message or post transmitted through the Platform, copy or use the information, content or data of others available on the Platform (except as expressly authorized), copy or use the information.

2 Content

You may create or upload user-generated content while using the Platform. You are solely responsible for the content of, and for any harm resulting from, any user-generated content that you post, upload, link to or otherwise make available via the Platform, regardless of the form of that content. We are not responsible for any public display or misuse of your user-generated content.

2.1 FindersCrowd May Remove Content

We do not pre-screen user-generated content, but we have the right (though not the obligation) to refuse or remove any user-generated content that, in our sole discretion, violates with terms or other policies.

2.2 Sharing and hosting content

We have the legal right to do things like host your content, publish it and share it. You grant us and our legal successors the right to store, parse, and display your content, and make incidental copies as necessary to render the web site and provide the Platform. This includes the right to do things like copy it to our database and make backups; show it to you and other users; parse it into a search index or otherwise analyze it on our servers; share it with other users.

3 Additional Terms

3.1 Specific terms for Companies

Subscription fees and referral fees (rewards) applicable to the Platform.  In order to publish an assignment in the Platform the Company has to: 

(I) Either pay a yearly subscription fee plus a referral fee per solved assignment through the Platform or

(II) Pay a referral fee if an assignment is solved in accordance with the referral system in the Platform.

When an assignment is solved the Company must change the status of the assignment to the status-alternative representing the assignment being solved.

The Company is obligated to pay the agreed referral fee when an assignment is solved or when a part of the assignment is solved. When paying a referral fee, you acknowledge and agree that you only pay for the referral. FindersCrowd is not responsible for anything that happens to the referrals after the assignment is solved.

When you publish an assignment and receive referrals you also have the obligation to rate the referrals that you receive. This is important both for the Finder and for your Company, otherwise the Company rating may automatically decline.

3.2 Specific terms for Finders

When an assignment is solved, the referral fees will only be paid to the Finder that have the explicit and correct e-mail address related to the referred individual, i.e. if several Finders refer to the same individual and that specific individual have multiple e-mail addresses registered, referral fee will only be paid to the Finder who have referred to the e-mail address in the Platform which is first confirmed by the signer of the agreement.

4 Transactions terms

4.1 Solved agreement and duration

If the Company solves an assignment through one or more referrals from Finders, the Company is obligated to pay the referral fees specified in the Platform. 

The above paragraph is valid 6 month after the assignment is closed.

4.2 Payment terms

When a Company publishes an assignment, referrals fees (excluding yearly subscriptions) are accessible in the Platform by entering the details of the assignment. Payment obligations are non-cancelable and, except as expressly stated, fees paid are non-refundable. For clarity, in the event the Company downgrades any subscriptions from a paid plan to a free plan, Company will remain responsible for any unpaid fees under the paid plan, and services under the paid plan will be deemed fully performed and delivered upon expiration of the initial paid plan subscription term. For more information about payment options please contact team@finderscrowd.com. 

If we agree to invoice Company by email, full payment must be received within fifteen (15) days from the invoice date. Fees are stated exclusive of any VAT. 

Finders are compensated within reasonable time after full payment has been received from the Company, independent of the transaction form chosen in the Platform.

5 Availability

The Platform is usually available 24 hours a day, seven (7) days a week, 365 days per year. However, FindersCrowd does not warrant and is not responsible for the Platform being free of any errors, bugs, delays and/or interruptions from any part. FindersCrowd reserves the right to temporarily, at any time, perform maintenance or upgrades, correct errors and more. This can temporarily result in the Platform being unavailable.

6 Indemnification

You agree to defend, indemnify, and hold harmless FindersCrowd, its affiliates, licensors and services providers, and their respective officers, directors, employees, contractors, agents, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including attorney's fees) arising out of or related to your violation of these general terms and conditions or your use of the Platform or content, including but not limited to your user submissions.

7 Disclaimers


8 Compliance

Your use of the Platform must not violate any applicable laws, including copyright or trademark laws, export control laws, or other laws in your jurisdiction. You are responsible for making sure that your use of the Platform is in compliance with laws and any applicable regulations.

9 Applicable Laws

These General Terms and Conditions are governed by the laws of Sweden and are subject to the exclusive jurisdiction of the Swedish courts. We also retain the right to bring any suit, action or proceeding against you for breach of these General Terms and Conditions in your country of residence or any other relevant jurisdiction.

10 Changes to General Terms and Conditions

We may revise and update these General Terms and Conditions from time to time in our sole discretion. All changes are effective immediately upon their posting to this page. By continuing to access and use the Platform, you agree to be bound by any revised General Terms and Conditions.